Support

In this section you will find the most frequently asked questions about our products.

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Deborah Milano Products

You can find the ingredients list on product labels and on our website.

Puoi scrivere a servizioclienti@deborahgroup.com

Our make-up is manufactured in compliance with European Cosmetic Regulation 1223/2009, which forbids the testing of both raw materials and finished cosmetic products on animals. More specifically, the testing of finished cosmetic products on animals has been banned since 11 September 2004. The marketing of cosmetics tested on animals and cosmetics containing ingredients tested on animals was prohibited on 11 March 2009, with limited exceptions allowed until 2013 for particularly complex ingredient safety assessments.

However, it should be noted that the cosmetics industry had voluntarily given up animal testing many years before the enforcement of these bans, and undertaken research into alternative testing methods, some of which have since been validated. For decades now, the safety of cosmetics has been tested using methods and expertise that ensure consumer safety without recourse to animal testing.

Our products do not contain Nickel, which is forbidden by law. However, technically unavoidable traces of Nickel may be present as a result of the manufacturing process or impurities in raw materials.

Our products have a minimum durability date of 3 years (i.e. until which the cosmetic product, stored under appropriate conditions, continues to fulfil its initial function and, in particular, remains safe). European legislation states that if the minimum durability date of the cosmetic product is longer than 30 months, the date of minimum durability does not need to be indicated on the label. In this case, however, the label must state the period of time after opening that the product can be used without any harm to the consumer. This is the “PaO” (Period of time after opening), depicted in all EU countries with the same symbol: an open cosmetics pot with a written number of months that the product can be used for after opening.

The safety of all our cosmetic products is ensured by our use of substances that comply with European Regulations and by the strict safety assessments carried out before products are put on the market. Women can therefore continue using them without any qualms even during pregnancy.

Formula Pura Products

The Formula Pura line is formulated with ingredients of up to 99%* natural origin. Formula Pura is designed for women who want products that are gentle but don’t compromise on cosmetic performance.

*% of each SKU to be verified on the product fact sheet.

Formula Pura mascaras, eye shadows, eyeliners and pencils do not contain parabens, volatile silicones, petrolatum or fragrances. We use selected raw materials that are gentle on even the most sensitive eyes and don’t cause the eyes to water. Thery are also ideal for contact lens wearers.

Deborah Milano’s Formula Pura make-up range strikes the perfect balance between being gentle on skin yet offering outstanding cosmetic performance. The products are tested to minimise the risk of allergies and are well tolerated by even the most sensitive skin. The products are formulated with ingredients of natural origin, with no parabens, silicones, petrolatum or fragrances.

Our nail enamels contain absolutely no formaldehyde, DBP or camphor, and 80% of the raw materials and solvents are of natural origin. Combined with special resins these ingredients ensure a safe, long-lasting, high-shine manicure.

Our cosmetics are made out of substances that fully comply with European cosmetics regulations and their safety is rigorously tested before being marketed, so they can be used by pregnant women. Importantly, the Formula Pura range is formulated to be well tolerated even by the most sensitive skin, such as that of the mum-to-be.

Our products do not contain NickeI, which is forbidden by law. However, technically unavoidable traces of Nickel may be present as a result of the manufacturing process or impurities in raw materials.

Our products do not contain NickeI, which is forbidden by law. However, technically unavoidable traces of Nickel may be present as a result of the manufacturing process or impurities in raw materials.

Our make-up products are non-comedogenic tested, so they are ideal for women with normal to oily skin who want high-performance formulations. Formula Pura products disguise a blotchy complexion but at the same time allow the skin to breathe.

Our products are manufactured in accordance with European Cosmetics Regulation No. 1223/2009, which forbids the testing of both raw materials and finished cosmetic products on animals.

Dermolab Products

Our cosmetics use ingredients that are completely safe and comply with the standards set by the European Cosmetics Regulation.

However, pregnancy hormones may change your complexion during pregnancy, causing it to become more sensitive. If itching or redness occurs, stop using the product and contact your doctor.

Cosmetics are formulated to be used on healthy, undamaged skin. If you suffer from a particular medical condition affecting your skin, we recommend checking with your doctor.

If you need further assistance:

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